Glossary
Keeping abreast of conversion optimization trends and technologies can be tiring. Even more so when the terms/keywords used by conversion experts are going over your head. This glossary aims to help you by bringing all popular CRO terms — basic as well as advanced — in one place. To make the list comprehensive, the terms have been compiled from a wide range of conversion optimization disciplines such as A/B testing, Website Design, Online Ads, SEO, and more.
A
A/A Testing
A/A testing is a statistical test performed to compare two identical experiences on a random set of users. While the traffic is distributed equally among both variations, the objective of an A/A test is to validate a statistical test that it returns no difference in conversion rates between the two experiences.
Know moreA/B Testing
A/B testing is an experimentation process where two or more versions of a web page/product/app (or an element of a webpage/product/app) are tested on the audience for specific goals to measure which version creates the highest impact on business metrics.
Know moreA/B/n Testing
A/B/n testing is a method of experimentation where, unlike A/B testing, you compare more than two versions of your webpage to identify which one performs best by showing them to a specified set of visitors.
Above the Fold
In the digital world, ‘above the fold’ in a website means the content a visitor sees when your page loads before they scroll down.
Know moreAccount-based Marketing
Account-based marketing (ABM) is a strategic marketing strategy focussing on a few large and important or potential accounts which hold a greater promise of adding to a business's bottom line.
Know moreAd Viewability
Ad viewability is a key metric in digital advertising that tracks the number of ads served by digital advertisers which are actually seen by users.
Know moreAnchor Text
Anchor text refers to the visible clickable words that help in moving from one web link to another. It is usually displayed in a different color and could be underlined. A good link text informs the user of the context/outcome of clicking that link.
Know moreAOV
AOV is an acronym for Average Order Value. As the name suggests, it is the average value (typically in dollars) of all orders processed by an ecommerce store.
App Personalization
App personalization is the process of customizing the in-app experience to a user's unique requirements and preferences.
Know moreApplication Programming Interface (API)
An interface/intermediary that allows two applications/programs to talk to each other.
Authority Site
Authority sites are the websites that the search engines consider to be of high-quality.
Average Order Value
Average order value (AOV) refers to the average amount of money spent by a customer when they place an order on a website, mobile app, or in-store.
Know moreB
Banner Blindness
Banner blindness refers to internet consumers' tendency to ignore or miss banner advertisements, making them useless.
Know moreBaseline
Baseline conversion rate is the existing conversion rate of a website, which an A/B test attempts to improve.
Bayesian
Bayesian is one of the two mutually exclusive sets of statistical fundamentals (the other one being Frequentist statistics) that can be used to model any statistical problem. Bayesians consider the parameter of interest to be subjective (a distribution of possibilities) described by a belief distribution that is updated on observing data.
Know moreBehavioral Science
Behavioral science represents the study of human behavior through the use of systematic experimentation and observations.
Know moreBehavioral Targeting
Behavioral targeting allows marketers to target customers based on their web-browsing behavior with relevant content that improves campaign effectiveness.
Know moreBelow The Fold
‘Below the fold’ refers to the bottom section of a web page that is only visible after scrolling down.
Know moreBounce
When a visitor arrives on a website and leaves without viewing other pages on the website, it is called a bounce.
Bounce Rate
A “bounce” occurs when a user visits a website and leaves without interacting or performing any action. The bounce rate refers to the percentage of visitors who bounce off a site.
Know moreBrand Engagement
Brand Engagement is the process of building and sustaining a customer’s commitment/attachment to a brand.
Know moreBucket Testing
Bucket testing is a technique that compares the performance of two or more iterations of the same page.
Know moreC
Call To Action (CTA)
A call to action (CTA) is a written instruction in marketing campaigns that encourages or prompts website visitors to take the desired action.
Know moreCampaign Scheduling
Campaign scheduling allows you to plan when your campaigns will start and stop, making sure they reach your target audience at the optimal times. You can set start and pause dates and times, and even repeat your campaigns on a set schedule. Scheduling your campaigns helps you avoid conflicts, optimize your data, and maximize the impact of your campaigns on your target audience.
Know moreCanary Testing
Canary testing is the process of employing actual users in a live (production) environment to test a new software version or functionality.
Know moreCanonical URL
A canonical URL is the preferred version or the best representative of a web page amongst a group of duplicate pages.
Know moreCart Abandonment
Cart abandonment occurs when customers add items/products to their online shopping cart but leave the website without making a purchase or completing the transaction.
Know moreChurn Rate
Churn Rate is a metric that refers to the percentage of customers who unsubscribe from a service and discontinue any kind of engagement with an entity over some time.
Know moreClick Area
Click area is the clickable or tappable part of links and buttons on websites and apps. It is the area that gets highlighted while hovering over a button or link.
Know moreClick-Through Page
Click-through page is a web page that is placed before a website’s main ac,on-page (like a shopping cart page for an ecommerce website). Its purpose is to prepare visitors for a conversion on the next page.
Click-Through Rate (CTR)
Click-through rate (CTR) is a digital marketing metric used to measure ad performance in terms of the number of clicks received on the campaign against the number of views (impressions).
Know moreClick-To-Call
Click-to-call streamlines the process of initiating a VoIP call directly from your website or app. It eliminates the need for users to disrupt their browsing flow by manually entering a phone number.
Know moreClickmaps
Clickmaps serve as a great way to perform qualitative analysis and understand user behavior at a granular level. Analyzing these maps tells you the number of clicks on each of your website elements. They inform you about how users browse your website, what elements they interact with the most, and what causes friction in their journey.
Know moreClickstream
Clickstream is the list of links that a visitor clicked on, during their stay on a website. Clickstream is used to determine the interests and site preferences of a visitor.
Client-Side Testing
Client-side testing is the experimentation process of rendering variations at the browser level.
Know moreCode Editor
A code editor is a text editor with features that specifically help write a programming language for a computer program.
Know moreConfidence Interval
A confidence interval is the degree of uncertainty in a particular metric of interest, typically an average. It tells you how confident you can be that the experiment's estimated metrics reflect what you would expect to find if it were possible to obtain data of the entire population instead of a limited sample.
Know moreConfidence Level
A confidence level is a measure of the likelihood that a hypothesis or prediction is accurate. It is often expressed as a percentage.
Know moreContent Delivery
Content delivery is the process of sharing, publishing, and promoting content to the target audience through various channels and media formats.
Know moreContent Hub
A content hub can be defined as a centralized repository with a collection of pages that provide information related to a common topic.
Know moreContent Intelligence
Content intelligence is the process of combining various software with the capabilities of machine learning and artificial intelligence (AI) to conduct market research and gain insights into the effectiveness of certain types of content.
Know moreContent Management System
A content management system, also known as CMS, is a software application that enables users to create, manage, modify, and publish digital content such as web pages, blog posts, etc. on a website without the need for specialized technical and coding knowledge.
Know moreContent Marketing
Content marketing is the process of planning, creating, sharing, and publishing high-quality content for the sole purpose of reaching the target audience - new and existing.
Know moreControl Page
A ‘control’ in A/B testing or Split testing refers to a page of a website or version of an app screen that you compare to other variants to identify areas that may be changed to boost conversions or other metrics.
Know moreConversion
Conversion is the action that marketers want a website visitor to take. Newsletter sign-ups, account registrations, and product inquiries are generally considered as micro-conversions. A monetary transaction is generally considered as a macro-conversion.
Conversion Funnel
A conversion funnel also referred to as a “sales funnel”, is used to describe the route taken by a visitor to become a customer. It explains the different stages of the journey that the customer takes from becoming aware of a brand to making a final purchase.
Know moreConversion Rate
Conversion rate is a business metric that represents the percentage of users who take the desired action such as making a purchase from your site or signing up for your newsletter.
Know moreConversion Rate Optimization
Conversion rate optimization is the practice of continually improving a website’s ability to affect conversions.
Know moreCookies
Cookies are one or more little pieces of information from a website that are preserved in a web browser that can be retrieved by the website at a later time. Cookies are used to inform a server that a user has returned to a specific web page. When visitors return to a website, a cookie remembers their preferences and allows the site to offer customized settings and content.
Know moreCost Per Acquisition
The cost per acquisition, or CPA, is a vital marketing metric that calculates the total costs of a user taking a certain action that concludes in a conversion.
Know moreCost Per Click
Cost per click (CPC) is a digital marketing statistic that establishes the price that advertisers must pay for the clicks that their advertisements receive when they are shown on websites or social media platforms like Facebook ads, Google ads, and others.
Know moreCRM System
A Customer Relationship Management (CRM) system is an effective tool for businesses to manage customer interactions and relationships.
Know moreCross-Domain Tracking
Cross-domain tracking in the context of Google Analytics refers to the monitoring of website visitor activity across two or more domains. It enables you to see sessions from related websites as a single session rather than two distinct ones.
Know moreCross-Sell
Cross-selling is a growth technique that involves recommending related items to go well with a customer’s purchase to increase the sale.
Know moreCustom Conversion
Custom conversion is a goal type that allows users to track custom events that are not triggered by clicks/page visits. This goal type will trigger a javascript code snippet when the condition is fulfilled.
Customer Data Platform
A Customer Data Platform (CDP) is a type of database software that builds permanent, consolidated records of all of your customers, their characteristics, and their data.
Know moreCustomer Journey Management
Customer journey management is the process of utilizing technological advancements and behavioural orientation to enhance the customer experience. It aims to reduce consumer effort on various channels and platforms, creating a smooth experience each time a user engages with your business.
Know moreCustomer Journey Mapping
Customer journey mapping is the method of producing a visual narrative of your consumers' experiences with your company.
Know moreD
Date-Range Filters
Date-range filters is the ability to filter a report for a specific date range. For example, view a Goal’s conversion report when a marketing campaign was live for a week on the website.
Digital Customer Experience
Digital customer experience or DCX refers to every digital interaction a customer has with a brand. The activities might include conducting an online search to understand your product, looking at customer reviews on the online marketplace, requesting customer support or self-service portal assistance, or interacting with your mobile app.
Know moreDigital Experience Platform
A digital experience platform (DXP) is a centralized digital portal that enables a brand to develop and deliver personalized and unique content experiences for consumers across a variety of digital environments with the help of data and artificial intelligence.
Know moreDigital Marketer
A digital marketer produces new leads, increases brand recognition, and promotes products and services through numerous digital channels, such as social media, emails, blogs, and online adverts. Digital marketers build, execute, and enhance a company's overall digital strategy.
Know moreDirectional Cues
Directional cues are visual elements of a website that are used to direct visitors’ attention to a specific area on the website (a CTA or an information box).
Do Not Track
Do not track is a browser setting that communicates to websites that visitor’s internet usage should not be tracked by analytics tools, although many websites might still collect some data to improve security, serve relevant ads, and so on.
Drop-Off
Drop-off is a field-level metric in a form analytics report that shows the number of visitors that dropped-off from filling up the form from that specific field.
Drop-Off Rate
The drop-off rate is the percentage of visitors who visit the website and enter the conversion process (the funnel) but do not proceed further or take the desired action.
Know moreDynamic Content
Dynamic content refers to any digital or online content that transforms in response to a user's actions, choices, and interests.
Know moreDynamic Heatmap
The dynamic heatmap is a behavior analytics tool to collect relevant customer interaction data on digital properties. The dynamic heatmap works on the live website and maps user behavior on intuitive elements like menu bars.
Know moreE
eCommerce Platform
An eCommerce platform is a complete software solution that enables online retailers to manage their operations. eCommerce website builders, accounting and inventory management systems, and customer service infrastructure are all part of this type of service.
Know moreElements List
Element list is a report type under website heatmaps that shows the list of elements on a page sorted by its relative importance in terms of clicks it has received.
Email Marketing
Businesses use email marketing as a tactic to send out promotional emails to their prospects. Email marketing helps disseminate promotional offers, cultivate leads, and boost the effectiveness of content marketing initiatives.
Know moreEnterprise Commerce
Enterprise commerce refers to companies that have a wide range of goods and services, may operate globally, and frequently generate enormous annual sales.
Know moreExit Pop-Up
Exit pop-up is a pop-up that is displayed on the screens of website visitors as soon as they show an intent to leave the website.
Know moreExit Survey
An exit survey is a method to take qualitative and quantitative feedback from customers when they are about to exit the brand touchpoint. The touchpoint could be a retail or a digital store.
Know moreExperience Analytics
Experience analytics is a process of collecting, analyzing, and measuring user interactions with digital products and services to understand and improve the user experience.
Know moreExperience Management
Experience management is a process of monitoring, measuring, analyzing, and improving interactions that various stakeholders have with the business. These stakeholders can be individuals who are employees, customers, suppliers, vendors, etc.
Know moreExperience Optimization
Experience optimization is the process of strengthening vulnerable areas in the customer experience in an attempt to enhance brand impression and loyalty. It is an ongoing practice of leveraging data to enhance all of your interactions with customers.
Know moreExperiential Marketing
Experiential marketing is a type of marketing that actively involves consumers and invites them to take part in a brand experience to build strong emotional bonds between them and the brand.
Know moreF
Feature Branch
A feature branch is a separate branch in a version control system (such as Git) created to develop a specific feature or functionality.
Know moreFeature Flag
A feature flag is a method for altering a portion of software's capability without modifying and redistributing its original code, allowing for the quick and secure introduction of new functions.
Know moreFeature Rollout
Feature rollout is a methodical and strategic release of a new feature to a product, such as an app. The objective is to reduce the risk of errors, hotfixes, and negative impacts on the user experience.
Know moreFeature Testing
Feature testing is the process used to test several iterations of the feature to find the most successful version that offers the greatest user experience.
Know moreFeature Toggles
Feature toggles are a technique in software development that enables teams to turn features on and off without deploying new code. This allows for continuous delivery and enables teams to quickly test and validate new features without impacting the end-user experience. By using feature toggles, you can increase the speed of delivery, reduce risk, and increase agility in your organization's development process.
Know moreField Level Statistics
Field level statistics is that part of a form analytics report that provides insights on the performance of individual fields in terms of time spent, refills, ignores, etc.
Form Analytics
Form Analytics is a research capability that helps assess the performance of forms on a webpage.
Know moreForm Testing
Form testing is a procedure used to evaluate the quality of an online form to check its functionality and efficacy and boost conversion rates.
Know moreFriction
Friction is caused by elements of a website that confuse or distract visitors, resulting in a loss of conversions. Friction-causing website elements can be complex navigation links, cluttered boxes, CTAs with a lack of visual contrast, etc.
Funnel
A conversion funnel is a marketing model that illustrates all steps taken by a customer towards purchasing a product from a website.
Funnel Testing
Funnel testing is a method to test various iterations of a website or landing page to see which converts visitors into buyers most effectively.
Know moreG
Gamification
Gamification is the practice of introducing game-style offers to potential/existing customers. The idea is to encourage them to complete more transactions — in a fun and engaging way. Loyalty program is an example of a gamification strategy.
General Data Protection Regulation (GDPR)
GDPR is an important regulation that safeguards the usage of Personal Identifiable Information (PII) to protect the privacy of European website visitors' personal information.
Know moreGeo-Fencing
Geo-fencing is the practice of targeting users based on their location. It involves using GPS/map technology to create a virtual boundary around a physical location and sending targeted messages to users when they enter the area.
Geo-Targeting
Geo-targeting is a form of marketing that enables businesses to concentrate on customers based on demographics and behavioral patterns in addition to a specific geographical area.
Know moreGrowth Hacking
Growth hacking is an experimental approach to finding the most effective strategies to grow a business.
Know moreH
Headline Testing
Headline testing is the practice of creating multiple versions of titles for an article or piece of online media so that they may be tested on various audience groups to see which one performs the best.
Know moreHero Image
A hero image is a large, attention-grabbing picture with text typically shown in the above-the-fold area of the webpage, directly beneath the website header.
Know moreHesitation Time
Hesitation time is a field-level stat in a form analytics report that shows the time spent by the visitor on the field when they were not actively filling it up.
Hyper-personalization
Hyper-Personalization is a kind of user-level personalization algorithm that focuses on treating every customer as an individual and tailoring the content served to them accordingly.
Know moreHypothesis
A hypothesis is an idea derived from observing the behavior patterns of visitors in an attempt to improve their experience on the website. The hypothesis is then tested to prove or disprove it by understanding the impact on goals associated with it.
Know moreI
Impressions
Impressions are a popular metric used by digital marketers to assess how frequently their advertisements were shown to their target demographic.
Know moreInbound Marketing
Inbound marketing is an effective strategy for producing excellent content that meets the demands of your target markets and fosters enduring relationships with customers.
Know moreInformation Scent
Information scent helps visitors predict what kind of information they are likely to get from your website in the next scroll/scrolls, clicks, and so on by navigating a page.
Interruption
Interruption is a practice of providing attention-grabbing content to website visitors that purposely breaks their usual website navigation experience. Exit pop-ups can be considered as a form of interruption.
J
JS Variable
JS variable is a targeting condition that evaluates a custom criteria using javascript variables defined on a page.
L
Landing Page
A landing page is a web page created to encourage visitors to perform a certain activity.
Know moreLanding Page Optimization
Landing page optimization is the process that involves assessing landing pages, making adjustments, and testing the results to enhance user experience and eventually boost conversions.
Know moreLatent Conversion
Latent conversion refers to the delayed or indirect conversion actions that occur as a result of previous interactions, engagements, or exposures to a brand, product, or service.
Know moreLead Generation
Lead generation is the process of drawing in visitors and turning them into potential clients.
Know moreLifetime Value
Lifetime value is the total profit that a business is expected to earn from a customer over their entire future relationship with the company.
Link Building
Link building is obtaining links from other websites to certain pages on your website to increase the "authority" of those pages.
Know moreLive Chat
Live chat is a real-time chat-based customer support service that websites provide to their visitors.
Long Tail Keywords
Long tail keywords are search queries made of more than three words. These keywords have low search volumes but are less competitive than head keywords. They bring website traffic by targeting niche audiences with specific search intents.
Know moreM
Meta Tag
Meta tag is an HTML tag that allows webmasters to insert text description of a web page. The meta description for web pages appears with their links in search engine results.
Mobile App A/B Testing
Mobile app A/B testing is a way to test different versions of an app to see which one works best. It is used to figure out which version of the app will make people more likely to take the desired action, or which version will have a better impact on the app's business goals.
Know moreMulti-Armed Bandit Testing
Multi-armed bandit testing leverages machine learning algorithms and dynamically allocates traffic to versions of your webpage that are performing well at a given time to maximize your website’s output.
Know moreMulti-Variate testing vs A/B testing
Both A/B and MVT use the same testing process, which involves splitting designs among several website users and identifying which website variation has the most influence on company KPIs based on how visitors engage with the variation after viewing it. But the distinction depends on what is being tested. In contrast to an A/B test, which changes and tests just one element, an MVT may modify and test many elements…
Know moreMultivariate Testing
Multivariate Testing (MVT) is a derivative algorithm of traditional A/B testing that allows you to test multiple changes on the page by generating all possible combinations of these changes at different places on your webpage and testing them in parallel.
Know moreN
Null Hypothesis
The null hypothesis is the hypothesis that the control and variation in a test are equivalent. In hypothesis testing methodology, the null hypothesis and the alternate hypothesis cover the entire set of possible outcomes.
Know moreO
Omnichannel Marketing
An omnichannel marketing approach involves nurturing leads and engaging users. It ensures a positive and seamless customer experience through the integration of multiple offline (retail store, events, call centre) and online channels (website, app, social media, email, SMS, WhatsApp) while maintaining a consistent brand presence.
Know moreOn-Page Surveys
An on-page survey is a tool that allows you to gather feedback on a particular page of your website from visitors by conducting a survey and asking them questions about it. These surveys are usually embedded within the page for which feedback is required and are simple, straightforward, and quick to complete.
Know moreOrganic Traffic
Organic traffic refers to the visitors who arrive on your website as a result of unpaid search results.
Know moreOutbound Links
Outbound links are links to another website placed within the content on your website.
Know moreP
Personalization
Personalization is essentially used to refer to a variety of algorithms and strategies that online businesses use to customize the experience on their websites for different segments of the audience.
Know moreProximity
Proximity is a web designing practice that directs a webmaster to group similar or related website elements together, and place unrelated or dissimilar elements apart.
Q
Qualitative Visitor Research
Qualitative visitor research involves the use of research tools like heatmaps, session recording, form analysis, and so on to track and analyze visitors’ browsing pattern on a webpage or website based on their real-time behavior. It allows you to gauze beyond just numbers and dive deep into visitors’ behavioral pattern to glean valuable visitor behavior insights.
Quantitative Visitor Research
Quantitative visitor research involves the use of research tools like Google Analytics to gather numerical data on your website performance. This method provides the exact numerical data on a website or webpage’s conversion rate, bounce rate, average session time, and other such quantifiable data.
R
Responsive Website Design
A website with responsive design adapts its layout to that of the viewing environment (mobile, desktop or tablet) to provide an optimum viewing experience to visitors.
Know moreRetargeting
Retargeting is the practice whereby website visitors are shown ads/banners about the things they earlier browsed but didn't convert. Retargeting is used to push those visitors for a conversion who have already shown some interest in the website.
Know moreRevenue Per Visitor
Revenue per visitor is a business statistic used to calculate the overall revenue that each visitor to your website generates.
Know moreS
Sales Funnel
A sales funnel displays the customer journey visually and illustrates the sales process from awareness to action.
Know moreSample Size
A sample size is the number of visitors needed to run a test to produce statistically significant results. Selecting the right sample size ensures optimal utilization of resources and shipping of test ideas that have higher chances of winning.
Know moreScarcity
Scarcity is a psychological tactic that marketers use to push visitors towards a conversion action. It takes advantage of the human fear of 'shortage' or in today's terms, FOMO (fear of missing out) - “Only 5 items left” and “Sale only till 8 PM” are some examples where scarcity marketing is used.
Scrollmap
A scrollmap is a type of website heatmap that provides a visual representation of a user’s scrolling behavior. It offers insights into how users scroll across a specific website area, allowing for the identification of UX improvements, the implementation of changes, and a boost in conversions.
Know moreSearch Engine Marketing
Search engine marketing is the use of paid advertising to ensure that the products and services offered by your company are visible on search engine results pages (SERPs).
Know moreSearch Engine Optimization
SEO is the process of optimizing a website or web page to improve its ranking in search engine results pages (SERPs).
Know moreSearch Engine Results Page (SERP)
SERPs is a search engine result page that displays the best results for a user's search query.
Know moreServer-Side Testing
Server-side testing is the process of experimentation that involves rendering the website variation at the server level before sending it to a user’s browser.
Know moreSession Recording
Session recording is a powerful tool that provides a recorded presentation of how a user navigates a website or mobile application. It operates by recording visitor actions such as clicks, mouse movements, and page scrolling as they move across the website.
Know moreSplit Testing
Split testing is a synonym for A/B testing.
Split-Url Testing
In a Split-URL test, you create multiple versions of your website hosted on different URLs. On these versions, traffic is distributed randomly and a randomized controlled experiment is conducted. The performance of each of the variant is monitored and evaluated to identify the most effective variation. A split test enables you to determine which of multiple variations of your web pages has a higher conversion rate for your visitors.
Know moreSqueeze Page
A squeeze page is a web page designed to collect email addresses from potential consumers.
Know moreStandard Error
The degree to which the result of an A/B test can be apart from the actual figure is called standard error.
Statistical Significance
In a hypothesis test, a result is declared statistically significant if one can rule out the possibility to obtain a result by a random chance, and instead attribute it to a truly existing effect.
Know moreT
Test Duration
The test duration comes from a sample size calculator which estimates the number of samples needed to estimate a significant effect within the chosen error bounds correctly. This calculation is performed before running an experiment to plan resources such that a timeline of an experiment is decided.
Know moreTest Hypothesis
Test hypothesis is a tentative assumption that changing a specific element(s) of a website will lead to higher number of conversions. Establishing a test hypothesis is the first step towards executing an A/B test.
Testing in Production
Testing in production is a standard practice in the modern software development cycle to ensure the release of high-quality products and improve user experience. Using this methodology, marketers can run tests to understand users’ responses to any new feature releases, while product managers can use these data to improve product experiences.
Know moreTrust Badges
Trust badges are small logos or icons that convince visitors about the safety and credibility of the website.
Know moreType-1 Error
In an A/B test, if both variations are similar and don’t affect the metric being tested any differently, an error may occur where the null hypothesis is rejected after the test concludes. In such a case, if it’s determined that there is a statistical difference between the variations, the result is a Type I error.
Know moreType-2 error
During the hypothesis testing process, when the competing variations affect the experiment's metric differently but the test fails to reject the null hypothesis (representing no effect), then it is called a Type-I error or a False Negative.
Know moreU
Unique Visitors
Unique visitors are internet users who access websites using a distinct IP address.
Know moreUsability
Usability refers to the ease of use of a website. The usability of a website can be tested by hired experts, who thoroughly analyze the website and provide suggestions for improvement.
Usability Testing
Usability testing is a technique for evaluating a product/app/website by testing it on a group of users with no prior exposure to it. It is carried out to enable the creation of a successful, productive, and engaging system based on user feedback.
Know moreUser Intent
User intent is the intention or goal users have in mind when making search queries. Creating content that meets user intent is imperative if you want your page to rank highly for the keyword you’ve targeted on the SERP. This is because Google considers user intent when displaying relevant search results to users for specific search queries.
Know moreUser Journey Map
A user journey map is a visual representation of the steps and experiences that a user goes through in interacting with a product or service.
Know moreUser Testing
User testing is the process of knowing how the consumer will perceive your product/service and the whole experience with your brand in a controlled environment.
Know moreUser-Generated Content
User-generated content is unique, brand-specific content produced by users or customers of a product or service. It is usually shared on social media or other platforms.
Know moreV
Visitor Segmentation
Visitor segmentation refers to the practice of identifying certain user groups sharing common characteristics that have a conversion rate very different from the conversion rate when all visitors are considered for analysis. Segmentation analysis is useful to move the metrics in a positive direction by enabling businesses to build a personalized experience for their visitor segments.
Know moreW
Web Analytics
Web analytics is the process of collecting, analyzing, and reporting data about the performance of a website.
Know moreWeb Push Notifications
Web push notifications are messages sent to users through their web browser, even when they are not actively using a website.
Know moreWebsite Banner
A website banner is a form of digital advertisement which is mostly a rectangular graphic displayed on a website and, is usually, the first contact a potential customer has with a brand. When users click on a banner, they generally are redirected to the advertiser’s own website.
Know moreWebsite Optimization
Website optimization is the process of improving various elements of a website to increase its visibility, user experience, and overall performance.
Know moreWebsite Personalization
Website personalization is the process of tailoring the website experience for a visitor based on past data or pre-set rules.
Know moreWhitespace
Whitespace is a design strategy which involves using blank spaces for directing attention towards a valuable website elements such as a CTA.
Z
Z-Index
Z-index is a css parameter that measures how elements are stacked when they overlap.
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All you Need to Know About Conversion Optimization Get the Guide
Social Proof
Social proof is a psychological phenomenon based on the idea that individuals are more likely to adopt certain behaviors or make certain decisions if they see others doing the same thing.
Know more